At Lili Designs, we offer various shipping methods to meet your needs. Standard shipping is available for all orders and typically takes 5-7 business days. We also offer expedited shipping options for faster delivery.
Express shipping is available for orders that need to arrive quickly, typically within 2-3 business days. Overnight shipping is available for urgent orders and will arrive the next business day after processing.
All orders are processed and shipped from our warehouse during business days (Monday through Friday, excluding holidays). Orders placed after business hours or on weekends will be processed the next business day.
Shipping costs are calculated based on the weight, dimensions, and destination of your order. Standard shipping rates apply to most orders, with free shipping available on orders over a certain amount.
Expedited and overnight shipping options are available at additional costs. The exact shipping cost will be displayed at checkout before you complete your purchase. We strive to offer competitive shipping rates while ensuring your items arrive safely and on time.
For international orders, shipping costs vary by destination and may include customs fees and import duties, which are the responsibility of the customer. Please check with your local customs office for more information.
Standard shipping typically takes 5-7 business days from the date your order is shipped. Express shipping takes 2-3 business days, and overnight shipping arrives the next business day after processing.
Please note that delivery times are estimates and may vary based on your location, weather conditions, carrier delays, or other factors beyond our control. Delivery times do not include order processing time, which is typically 1-2 business days.
During peak seasons or holidays, delivery times may be extended. We recommend placing your orders early to ensure timely delivery, especially for time-sensitive purchases.
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor your package's progress through our website or the carrier's website.
Tracking information is typically available within 24 hours of shipment. If you have not received a tracking number within 48 hours of your order being shipped, please contact our customer service team for assistance.
If your package shows as delivered but you have not received it, please check with neighbors, your local post office, or the carrier. If you still cannot locate your package, contact us immediately so we can assist you.
We ship to many countries worldwide. International shipping times vary by destination and typically take 10-21 business days. Please note that international orders may be subject to customs processing and import duties.
Customs fees and import duties are the responsibility of the customer and are not included in the shipping cost. These fees vary by country and are determined by your local customs authority. We recommend checking with your local customs office for more information.
Some items may be restricted or prohibited in certain countries. It is the customer's responsibility to ensure that ordered items can be legally imported into their country. We are not responsible for items that are seized or rejected by customs.